all shipping included

FAQ

About

Many of our top vendors do not operate like a typical retail store, but rather only sell their products exclusively to Interior Designers (aka Designer Exclusive). When a vendor doesn't sell to the general public, it is referred to as selling to-the-trade or trade only.

We're so glad you asked! We describe our aesthetic as: Modern Comfortable Design Tailored for Distinction. The OI design framework blends modern + traditional tastes to deliver unique selections that has relevance for generations.

Each piece in the OI shop has been hand picked and curated by Laura Tribbett. With over 15 years of high-end residential experience, she has built strong vendor relationships and knows which pieces are going to be high quality show-stoppers.

Shipping

Yes! Each piece has shipping included, so there are no surprises at checkout.

We have partnered with an exclusive fulfillment manager who handles all logistics and customer service. Each piece is shipped directly from the manufacturer.

Because each item is shipped directly from the manufacturer, we are not able to take returns, cancellations, or exchanges. We do not allow returns unless the product is damaged in transit.

Standard delivery does not include placing products in specific rooms, assembly, or removal of original packaging.

Orders

Yes! Because each piece ships directly from the manufacturer, we are able to ship the pieces that are ready while the others become available.

Please email shop@outlineinteriors.com

Returns

Because each item is shipped directly from the manufacturer, we are not able to take returns, cancellations, or exchanges. We do not allow returns unless the product is damaged in transit.

We will forward this information straight to our fulfillment manager, however, we need to know about the issue as soon as possible. Items shipped to your receiver of choice must be inspected upon delivery for us to make a claim with the shipper or manufacturer. We’re here to arrange repair or replacement of the item as required if it is damaged in transit.